At Messmagichome, we strive to provide a seamless shipping experience for our customers. Please read the following terms carefully to understand our shipping processes and your rights as a customer.

Flat Shipping Rate

We offer a Flat Shipping Rate of $11.98 for all orders under $70. For orders totaling $70 or more, we provide Free Shipping.

Shipping Locations

We currently ship to the following locations:

  • Domestic (United Kingdom): Standard flat-rate shipping applies.
  • International: We offer international shipping for select countries. Shipping rates and delivery times may vary based on the destination. Please contact our customer service for more detailed information regarding international shipping costs and timelines.

Order Processing Time

All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. If there is a significant delay in shipment of your order, we will contact you via email or phone.

Estimated Shipping Times

  • Standard Domestic Shipping: 3-7 business days.
  • International Shipping: 7-15 business days, depending on the destination and customs clearance.

Please note that shipping times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as customs processing, holidays, or carrier issues.

Shipment Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your package directly on the carrier’s website.

Shipping Restrictions

Certain products may be restricted from shipping to some locations due to international or local regulations. If your order contains a restricted item, you will be notified during the checkout process.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact us immediately at service@messmagichome.com. We will work with the carrier to investigate the issue and take appropriate action, including refunds or replacements where applicable.

Shipping Costs

Shipping costs are non-refundable. If you return an item, the cost of return shipping will be your responsibility, unless the return is due to our error (such as receiving a damaged or incorrect item).

Contact Information

If you have any questions regarding our shipping policy, feel free to contact us at service@messmagichome.com.